Category: General

Lifestyle Management – corporates can benefit, too!

Usually, when we talk about lifestyle Management, our minds instinctively jump to how it can benefit the individual. Which is natural enough really; after all, there are many obvious ways that a personal concierge can make life easier, and altogether more enjoyable, for busy individuals. What’s perhaps slightly less obvious is that lifestyle management can benefit businesses, too – and in a big way. How? Well that’s the subject of this post – we’re going to look at how corporate customers can also benefits from personal concierge services, by using them to balance the demands of work and life for executives, employees and customers. The rewards, in terms of increased productivity, improved staff retention and higher client loyalty can be huge.

To see why this should be the case, consider a few basic, if rather disconcerting, statistics. Take, for example, the fact that, according to a recent (2018) study, the average worker in the UK admits to spending around 3 hours a day, not counting lunch, on chatting with colleagues, engaging with social media, and carrying out other ‘personal business’. It doesn’t take much imagination to see how this could affect business performance. Or take the fact that, in 2019, 59% workers reported some level of workplace stress, resulting in the loss of an estimated 12 million working days. Although some of this stress was found, inevitably, to result from the pressures of the workplace, much of it was also from sources outside the workplace – anxieties concerning the tasks and chores of home and family.  The pressures of home life, in other words, often distract employees, and prevent them from giving maximum attention to their job. It makes sense, therefore, that relieving staff of some, or all, of these sources of stress, is likely to improve staff – and therefore, business – performance. This is where a Corporate Concierge, from a company such as ReQuest, can help.

How it works

At ReQuest, we can act as an extension to your organisation, to help your staff and selected clients improve their work/life balance through a wide range of concierge and assistance options. Once we’ve agreed which services of ours you’d like to use, the rest is easy: your employees or customers (or any other personnel you decide are eligible) simply contact us by phone or email with their request. Our concierge or Lifestyle Management staff will take care of their request in a professional and efficient way. The result is that your employees feel less stress and anxiety about issues outside of work, and feel more appreciated and valued, leading to significant increases in staff productivity, morale and loyalty. This, in turn, leads to improvements in many aspects of company performance, such as enhanced customer service, higher profits and much more.  In short, by employing the bespoke services of a Corporate Concierge company, companies can reap a wide range of benefits – including gaining a competitive advantage over their rivals.

Who can benefit from a Corporate Concierge?

The answer to this is straightforward – almost any type of company can realise real and significant benefits in investing in a Corporate Concierge service – especially when that service is provided by a company such as ReQuest. Our Lifestyle managers have such vast experience in providing client support, that we can add value to almost any kind of business operation.

If you’d like to explore the possibilities of using a corporate concierge in more depth, we’d be delighted to talk to you. We can design a package which is perfectly matched to your needs, whatever they may be. So, if you want to take your business performance to the next level – give us a call!

It’s official – we’re in London’s Top 6!

We might as well admit it: here at ReQuest, we’re proud of ourselves. Very proud. But we like to think you’ll understand. After all, if you can’t be proud of yourself when you’ve just won a major award, when can you be? And we’ve just won a major award. So we hope you’ll forgive us if we bask, just for a moment, in a little bit of glory!

And now you’re wondering: what has ReQuest done to deserve such an accolade? Well, it’s simple really – we’ve been recognised as being in the Top 6 Luxury Property Management Companies in London for 2020. And this recognition doesn’t come from just anyone – it’s an official announcement from Luxury Lifestyle Awards, a global awards body that specialises in identifying and promoting the best luxury goods and services from across the world. The organisation’s goal is to connect people with the best of luxury. And, to do so, its experts evaluate more than 10,000 goods and services in 400 categories, from 60 countries, before arriving at their conclusions. Given this, you can probably see why we’re delighted to have been nominated in one of their Global Top Lists.

Another question you might have on your lips is: what makes us so special? Let’s face it, there are lots of companies out there that offer services similar to ours. But while this may be true, it’s also true that few – if any – companies surpass (or even match!) our sheer service quality and levels of attention to detail. This is something that we have believed ever since launching ReQuest, but now it’s a fact that has been independently and credibly verified. And we (just in case you hadn’t realised) are as pleased as the proverbial Punch about it.

This service quality, of course, is no accident. We’ve always been fully aware that it’s this that differentiates one lifestyle management company from another, and delivering the ultimate in service quality to our clients has always been the central pillar of our business philosophy. Everything we do is precisely geared to making sure that we completely understand the client’s needs and that we fulfil them to perfection in every detail. That’s why all of our personal lifestyle managers are selected with such care – we make sure that every single one of them is completely in tune with our objectives and has the personal and operational skills to help us meet them.

And we’re pleased to be able to report that it’s not just Luxury Lifestyle Awards who recognise the quality of what we do. Our clients do, too. That’s why so many of them use our services time and again. Take Ian Walker, for example, who owns a Portfolio of tenanted properties across Hertfordshire and North London.  As the Founder and CEO of Advisorz, a successful business consultancy, Ian is often abroad for extended periods, on either business or pleasure. And he asks us to manage his properties while he’s away.

“It’s a huge weight off my mind,“ says Ian “to know that everything will be looked after properly and professionally, while I’m away. Since delegating this responsibility to ReQuest, I’ve never had a single complaint from a tenant or returned to a problem with a property. To my mind, the service is worth every penny.”  

But Ian isn’t the only client with such views. We could quote many more. But we don’t want to bore you (if we haven’t already!). We’ll only add that our philosophy of excellence, and the resulting client satisfaction that we see with our property management services, also extends to every single one of our other services. So if you’re looking for someone to help you improve your lifestyle – give us a call!

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