Usually, when we talk about lifestyle Management, our minds instinctively jump to how it can benefit the individual. Which is natural enough really; after all, there are many obvious ways that a personal concierge can make life easier, and altogether more enjoyable, for busy individuals. What’s perhaps slightly less obvious is that lifestyle management can benefit businesses, too – and in a big way. How? Well that’s the subject of this post – we’re going to look at how corporate customers can also benefits from personal concierge services, by using them to balance the demands of work and life for executives, employees and customers. The rewards, in terms of increased productivity, improved staff retention and higher client loyalty can be huge.
To see why this should be the case, consider a few basic, if rather disconcerting, statistics. Take, for example, the fact that, according to a recent (2018) study, the average worker in the UK admits to spending around 3 hours a day, not counting lunch, on chatting with colleagues, engaging with social media, and carrying out other ‘personal business’. It doesn’t take much imagination to see how this could affect business performance. Or take the fact that, in 2019, 59% workers reported some level of workplace stress, resulting in the loss of an estimated 12 million working days. Although some of this stress was found, inevitably, to result from the pressures of the workplace, much of it was also from sources outside the workplace – anxieties concerning the tasks and chores of home and family. The pressures of home life, in other words, often distract employees, and prevent them from giving maximum attention to their job. It makes sense, therefore, that relieving staff of some, or all, of these sources of stress, is likely to improve staff – and therefore, business – performance. This is where a Corporate Concierge, from a company such as ReQuest, can help.
How it works
At ReQuest, we can act as an extension to your organisation, to help your staff and selected clients improve their work/life balance through a wide range of concierge and assistance options. Once we’ve agreed which services of ours you’d like to use, the rest is easy: your employees or customers (or any other personnel you decide are eligible) simply contact us by phone or email with their request. Our concierge or Lifestyle Management staff will take care of their request in a professional and efficient way. The result is that your employees feel less stress and anxiety about issues outside of work, and feel more appreciated and valued, leading to significant increases in staff productivity, morale and loyalty. This, in turn, leads to improvements in many aspects of company performance, such as enhanced customer service, higher profits and much more. In short, by employing the bespoke services of a Corporate Concierge company, companies can reap a wide range of benefits – including gaining a competitive advantage over their rivals.
Who can benefit from a Corporate Concierge?
The answer to this is straightforward – almost any type of company can realise real and significant benefits in investing in a Corporate Concierge service – especially when that service is provided by a company such as ReQuest. Our Lifestyle managers have such vast experience in providing client support, that we can add value to almost any kind of business operation.
If you’d like to explore the possibilities of using a corporate concierge in more depth, we’d be delighted to talk to you. We can design a package which is perfectly matched to your needs, whatever they may be. So, if you want to take your business performance to the next level – give us a call!
