PROPERTY MANAGEMENT
If you’re looking for property management, you’ll find few – if any – companies that can rival our level of expertise and attention to detail. Whether it’s your own home or an investment property, we care for your assets as if they were our own, through a team of qualified specialists who are instantly available whenever you need them. We offer a range of membership levels, each one completely tailored to your needs.
Lifestyle Concierge
Every wish is just a ReQuest away!
At ReQuest, we’re experts in property management. But we’re much more than this. We also have a team of extremely experienced lifestyle managers, whose sole aim is to help you manage your life so that you get maximum enjoyment from it. When you work with us, you’ll find that no requirement is too small or too big, no request beyond our expertise. Want to watch the Cup Final with a friend? No problem. Fancy dinner at the only Michelin 2-Star restaurant in Scotland? It’s done. Want to take the family backpacking in Peru this Christmas, but expect to have a team of ex-S.A.S. soldiers watching your every step from a distance? You only need to ask. Whatever you want is just a ReQuest away!
Our lifestyle packages are available at various levels, or as an all-in-one bespoke service, included with our Property Management plans.
Home Services
Finding time to manage a property isn’t always easy. But we’re here to help. If you have a maintenance issue, we’ll solve it instantly. If you require a top-class cleaning service, we can supply the best around. If you’re going away for a week or two – or even months - our services give you the peace of mind of knowing that, however long you’re away, your property is in safe and expert hands. At ReQuest, our Property Managers are on call 7 days a week and can be contacted via phone or our dedicated text service, to answer any query, or fix any issue, as quickly as is humanly possible. As our name implies, we act instantly on any ‘request’, to provide the best solution for your home.
You request. We relieve. You relive.
It’s true. It works just like that. The moment you ask us to do something, we jump into action, instantly freeing you to get on with your life. Whatever you need us to do, from fixing a leaky tap, to carrying out weekly checks on your property while you’re away, our team of property managers take personal responsibility for ensuring the job is done to the highest possible standards.
SECURITY SERVICES | SMART HOME RECOMMENDATIONS | GROCERY SHOPPING | HOUSEKEEPING SERVICES | PET CARE | INTERIOR DESIGN
Bespoke memberships
We offer a membership level to suit every need. All home service memberships come with a complimentary Silver Lifestyle Package.
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Landlord Services
Why ReQuest is different
What makes Request different from high-street estate agents and property managers? Simple. As landlords ourselves, we understand their needs. With a long track-record of owning investment properties, we know precisely what’s required to maintain a first-class property portfolio that accumulates in value, year-on-year. We also understand the importance of fast, personal service. With us, you’ll never receive an automatic out-of-office reply, or have your request passed from department to department. Our simple rule is: when a client asks, we act. Now. Not later. Our sole aim is to deliver a personal service which does everything you need, exactly when you need it, for as long as you need it.
PROPERTY SEARCH | INVESTMENT CONSULTANCY | AGENT LIAISON | INTERIOR DESIGN | AFTERCARE
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Tenant Services
Keeping tenants for longer
At ReQuest, we understand tenants. We know exactly what causes them to react in different ways; how to treat them in the way that they want to be treated. As a result, tenants stay in our clients’ properties for longer. Whether you own a single property or a constantly expanding portfolio, we manage every aspect of each tenancy, so you can relax and get on with your life, knowing that every issue will be dealt with quickly and efficiently, from planned maintenance to emergency callouts.
PROPERTY INSPECTIONS | 24/7 EMERGENCY CONTACT | MAINTENANCE | KEY HOLDING
Our Property Management package includes a full Tenancy Service. If you already have a tenant, we’ll work closely with them to make sure they – and you – are completely happy. If you want to let a property, we’ll work closely with you to find the kind of tenant you’re looking for.
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Relocation Services
Buying, renting and selling property can be time-consuming and stressful. But not when you outsource the task to ReQuest. We offer a seamless, end-to-end service that covers every aspect of relocation, from sourcing properties and removals, to inventory-taking and coordinating with agents. As an independent and highly-experienced third-party we’re in a position to represent you professionally, and objectively advise you in any area where you may feel less confident.
ART BROKERAGE | VEHICLE SERVICES | HOME OFFICE SET UP
Simple and transparent
To ensure you’re completely informed and happy at all times, we operate a simple and completely transparent process. After you’ve briefed us on your needs, we carry out a comprehensive property search across our wide range of databases, leaving you to give full attention to your day-to-day schedule. Once we've found a property which we think you’ll like, we then view it. Only when we’re satisfied that the property is the perfect match to your lifestyle or investment requirements, do we recommend that you view it yourself - thus minimising the time you need to devote to finding the perfect home/investment.
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Homestay Management
Using your property as a home stay or Airbnb rental can be great ways of generating a further income stream. But they can also be a pain in the neck to manage. Often, they can be more trouble than their worth. That's where we come in. We offer a full white glove service, from arranging the advertising through to key holding, meeting guests, housekeeping and maintenance. With ReQuest, you get all the benefits without any of the hassle.
FULL WHITE GLOVE SERVICE | ADVERTISING | KEYHOLDING | MEET & GREET | HOUSEKEEPING | MAINTENANCE
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Travel
Flights. Hotels. Restaurants. Tailor-made business and leisure itineraries.
Travel can be exciting and fun. But organising it is usually a chore. Enter ReQuest. Whether you want to plan and book a holiday, or need to schedule a last-minute business trip, our lifestyle team has the experience and know-how to manage every aspect of your journey. Wherever you’re travelling to, and however long you’ll be away, we’ll plan every detail to give you a flawless, first-class experience from start to finish. And remember: at ReQuest we’re much more than just your booking agent; we act in the capacity of your travel advisor – we take time to understand your needs fully, and then work with you to meet them in every possible way.
CHAUFFEUR SERVICE | ROAD TRIPS | ALPINE ADVENTURES | SPA RETREATS | ROMANTIC GETAWAYS | HONEYMOONS
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Dining and Entertainment
We try it before you buy it
Living in and around London has many superb benefits. But one aspect of London life that’s often taken for granted is the richness of its restaurant scene. The fact is that the city plays host to some of the world’s best restaurants – yet knowing exactly what’s where, and keeping track of trending cuisines, can be a challenge when time is scarce. But our lifestyle team can help. Whether you want to book an intimate dinner for two at a chic restaurant in your area, or entertain a group of business friends in a private room, your personal lifestyle manager will ensure that you have a culinary experience that neither you nor your guests will forget in a hurry.
How do we do it? Partly, it’s because our experience means that we know the London dining scene inside out. But it’s also because we check everything for ourselves. At ReQuest, we don’t just read reviews, and guess at which restaurants we feel are the best suited to you. We visit each venue. Often, we dine there, too. Because only then can we be sure that we’re going to give you the 5-star experience you’re expecting.
PRIVATE DINING | CHEF TABLES | PRIVATE PARTIES | NIGHTCLUB RESERVATIONS
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Tickets and Exclusive Events
Isn't it always the way? You spot a sporting event that you simply must go to, only to find that you've left it too late - it's already sold out. Well, when you have a ReQuest membership, that simply won't be a problem. Why? Because we’re prime partners with P1. Corporate Hospitality and TickHicks, both of which are among Europe’s leading ticket sourcing companies – and which specialise in providing access to sold-out sporting events. Whether you want to go to a Barcelona match, or fancy a private box at the 02 Arena, it’s just a phone call away. But our Event Service goes way beyond just sport - we provide our members with tickets to any kind of entertainment, from music and the Arts, to exclusive restaurants.
Personal Shopping
Always there when you need us
Imagine what it would be like to have someone who completely understands your tastes to do your shopping for you. Well, you don’t need to imagine, because we’re here. Ready and waiting, at any time of the day or night, to spring into action. Of course, there will be occasions when you prefer to take on the task yourself – shopping, after all, can be fun. But when you simply can’t afford the time, or aren’t in the mood, your ReQuest Personal Lifestyle Manager is just a phone call or text message away. No matter what you need, from a designer outfit for an evening soirée or piece of artwork for the conservatory, to replenishing the drinks cabinet, you’ll have exactly what you need almost immediately, without fuss or bother.
DOOR TO DOOR SERVICE | GIFT IDEAS AND DELIVERY | GROCERY SHOPPING | FLOWER ARRANGEMENTS
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Corporate & Business Services
Many companies regularly entertain clients, or reward staff, with special events or trips away. Many others routinely organise foreign travel for senior staff. But arranging such events or travel can be a serious drain on resources and can often lack finesse. As a specialist in event and travel planning and organisation, we can relieve you of the organisational burden through a package specifically designed to meet your needs. From Corporate conferences to Christmas parties, and from foreign travel to End of Financial Year celebrations, we’ll dot every ‘i’ and cross every ‘t’..
Foreign Exchange
For anyone who does significant amounts of international travel or cross border transactions, currency exchange rates are important. Small fluctuations can add up to a big difference. At ReQuest, though, we make sure all our members have access to the most competitive high volume exchange rates at all times, when either buying or selling Sterling. Whether you’re purchasing a property, or living abroad for an extended period, we offer rates that banks simply can’t compete with.
Additional Services
At ReQuest Asset Services, we don’t just offer exclusive annual membership plans - we also provide one-off services for any short-term project you may have. The process is simple – we meet with you to discuss your needs, and then tailor a service to meet your precise needs, at a competitive cost.