Finding the time to manage a property isn't always easy. And this is particularly true when you live in a city like London, where the pace of life can be hectic. But if you sometimes struggle to find the time you need, you can rest easy. Because we're here to help.

If you have a maintenance issue, we’ll solve it instantly.  If you require a top-class cleaning service, we can supply the best around. If you’re going away for a week or two – or even months - our services give you the peace of mind of knowing that, however long you’re away, your property is in safe and expert hands. At ReQuest, our Property Managers are on call 7 days a week, and can be contacted via phone or our dedicated text service, to answer any query, or fix any issue, as quickly as is humanly possible. As our name implies, we act instantly on any ‘request’, to provide the best solution for your home.

You request. We relieve. You relive.

It’s true. It works just like that. The moment you ask us to do something, we jump into action, instantly freeing you to get on with your life. Whatever you need us to do, from fixing a leaky tap or stocking your fridge after a vacation, to carrying out weekly checks on your property while you’re away, our team of property managers take personal responsibility for ensuring the job is done to the highest possible standards. 

What makes ReQuest different to other high street estate agents and property managers? Simple. We’re landlords ourselves. So we understand landlords’ needs. Having owned investment properties for many years, we know from experience the effort that's required to maintain a first-class property portfolio that gains in value with every year that passes. With ReQuest, you’ll never receive an automatic out-of-office reply, or find staff members passing on your request to the different departments across our organisation. Every member of our team understands the importance of acting immediately on every client call.

From the first minute you make contact with us, our sole aim is to understand your needs exactly, and to establish a close, and highly responsive, connection with you that lasts for as long as we work together. To achieve this aim, we will provide you with a dedicated property manager who is on hand whenever and wherever you need them.

And the benefits can be huge. Tenants, for example, stay in properties managed by ReQuest for longer. Why? Because we understand tenants: we know exactly what causes them to react in different ways. So we know how to treat them in the way they want to be treated.

Whether you own a single Buy To Let investment or multiple properties, we can manage every aspect of your portfolio, so that you can take a back seat and enjoy what truly matters to you. Our team is available 24/7 for the sole purpose of relieving you of the need to handle day-today matters and the stress of dealing with emergencies.

Find the right tenant – fast

Finding any tenant can be straightforward. But finding the right tenant for your property isn't always so easy. With request, though, you can sit back and relax. We have a database of HNW prospects, all actively on the lookout for a property to rent, so we can often find the ideal tenant instantly. On the rare occasions that this doesn’t produce what you’re looking for, we’re experts at advertising on all popular property sites, so we’ll have a result in days. On top of this, we offer a full letting agency service, allowing us to handle everything from viewings, inventories and check-ins, to regulatory gas and energy certification.

Stress-free selling

No matter what type of property you're looking to sell, or where you’re looking to sell it, our team of experienced professionals make it a stress-free process from start to finish. From the moment you contact us, we represent you exclusively, and we dedicate our efforts to ensure you get the best possible price in the least possible time. We’ll manage the entire process, from valuation to completion, and communicate with you regularly and openly so that you always know the situation at all times.

Perfect properties for any purpose

Looking to relocate? Or are you on the lookout for investment properties that will give an excellent RoI? Either way, we can help. We provide a comprehensive and 100% confidential service guarantees to find exclusive properties, ideal as either an investment or a home, anywhere in the world. You need to do nothing except share your objectives with us – and we’ll do the rest. Our specialists will deal with real estate agents, go to viewings, negotiate prices – and much more – all on your behalf.

Repairs

Whether it’s your own home or an investment, repairs are one of the more tedious aspects of property management. Often, the thought of having to find a suitable and reliable local contractor causes them to be pushed to one side. And then, more often than not, what was a small problem suddenly becomes an emergency. 

That’s why, at ReQuest, we make it as easy as humanly possible for our clients to deal with issues as and when they arise. All it takes is a simple call to our 24/7 helpline service, and it’s done. No job is too small – or too big. Whatever your needs, our specialists have the experience and know-how to deal with the problem, quickly and efficiently.

Wherever your property is situated – in London or surrounding counties – we’re here to provide support to owners, landlords and tenants across the full spectrum of property repair services. Never again do you need to worry about property problems, whether it’s a late night leak or a Sunday morning boiler fail.

Refurbishment

With many years of experience in dealing with high-end builds, extensions and developments, the ReQuest refurbishment team is the perfect choice when it comes to prime real estate improvements. Every project is fully planned and managed by a ReQuest specialist, and all work is carried out by contractors chosen from our network of highly skilled tradesmen, all of which are fully experienced in dealing with top-end properties. Whatever the type and size of project you have in mind, we guarantee to plan and implement it to the highest standards possible.

The ReQuest Recruitment team specialises in sourcing superior-quality private staff for either permanent or temporary positions in London, New York and Dubai. As we fully understand the demanding nature of our clients’ lifestyles, we recruit only professional candidates who have significant experience within their relevant field, supported by excellent references. 

It’s because we focus on quality and experience, with an equal emphasis on the important issue of security, that so many ReQuest clients trust us to recruit on their behalf.

Using your property as a homestay or Airbnb rental can be great ways of generating a further income stream. But they can also be a difficult and time-consuming to manage. Often, they can be more trouble than they’re worth. That's where we come in. We offer a full white glove service, from arranging advertising through to key holding, meeting guests, housekeeping and maintenance. With ReQuest, you get all the benefits without any of the hassle.

Buying, renting and selling property can be time-consuming and stressful. But not when you outsource the task to ReQuest. We offer a seamless, end-to-end service that covers every aspect of relocation, from sourcing properties and removals, to inventory-taking and coordinating with agents. As an independent and highly-experienced third-party we’re in a position to represent you professionally, and objectively advise you in any area where you may feel less confident. 

To ensure you’re completely informed and happy at all times, we operate a simple and completely transparent process. After you’ve briefed us on your needs, we carry out a comprehensive property search across our wide range of databases, leaving you to give full attention to your day-to-day schedule. Once we've found a property which we think you’ll like, we then view it. Only when we’re satisfied that the property is the perfect match to your lifestyle or investment requirements, do we recommend that you view it yourself - thus minimising the time you need to devote to finding the perfect home/investment.

Whether it’s a room that requires dressing, or a rental property in need of furnishing, you’ll find that our specialist interior design team has the knowledge, skills and and creativity to meet, and exceed, you’re expectations. Highly experienced in working with high-end, prime real estate, we cover not only residential property, but also hospitality, retail, yachts and private aircraft.

We also work with a high-profile interior designers across the globe, enabling us to deliver superb results on projects of any type and size, anywhere in the world.

At ReQuest Asset Services we not only offer exclusive annual membership plans but we also provide bespoke services, including short-term requirements. To obtain a cost for any particular need, please call us to set up a meeting to discuss your requirements.

Our fees depend on client requirements. All prices are tailored to reflect your level of activity and the services you require from your Property Manager.

Let Only - 9%

Rent Collection - 11%

Fully Managed - 14%
(Plus minimum of £1000 holding float)